Reach out when something needs a real answer, not a canned one.

CareersDekho is operated by Lucentra Labs Private Limited. If you have a support question, billing issue, referral query, or a problem with a listing, send it over and we will help.

Best Way To Contact Us

Email is the fastest route for almost everything on the platform. It also gives us enough context to follow up properly.

Email support

Support Email

For account, billing, referral, resume, or listing questions, email us directly and we will get back to you.

support@lucentralabs.online

Response Time

We usually reply within 24 hours on working days. Billing and access issues are handled first.

Within 24 hours

Useful Context

If you are reporting a problem, include the page, browser, and what happened. It saves both of us one extra email.

Share details clearly

Before You Email

The more specific the message, the faster we can help.

Include the page or feature where the issue happened.
Add screenshots if something looks broken or missing.
Mention whether the issue is account-related, billing-related, or job-listing-related.
If you are writing about a specific role, paste the company and title too.

If something feels broken, confusing, or missing, tell us directly.

Good support is part of the product. We would rather hear the issue clearly and fix it than pretend everything is fine.